Technical Information

Pool Heating Questionnaire

Rheem_Pool_Heating_Profile_Questionnaire.pdf Rheem_Pool_Heating_Profile_Questionnaire.pdf (208.54 KB)

Brochures

New_Residential_Pool__Spa_Heater_brochure.pdf New_Residential_Pool__Spa_Heater_brochure.pdf (2.06 MB)

New_Premium_Pool_Heater_Brochure.pdf New_Premium_Pool_Heater_Brochure.pdf (1.02 MB)

Raypak_PH_Commercial_Brochure_V4.pdf Raypak_PH_Commercial_Brochure_V4.pdf (390.31 KB)

Operating Instructions

96131430_Raypak_Pool_Heater_Operating_Instructions_-_A_Type_Rev_D.pdf 96131430_Raypak_Pool_Heater_Operating_Instructions_-_A_Type_Rev_D.pdf (2.51 MB)

Raypak Commercial Pool Heater Installation Instructions.pdf Raypak Commercial Pool Heater Installation Instructions.pdf (1.06 MB)

How to Install

Pool Heater Flow Chart.pdf Raypak Pool Heater Flow Chart.pdf (20.31 KB)

Warranty Information

 

Parts 

Labour 

Residential Pool & Spa Heaters 

Installed for use in a single-family dwelling

 3 yr

1 yr

Installed for use in a multiple-family dwelling or commercial type installation

 6 mth

6 mth

Premium/Light Commercial Pool & Spa Heaters

Installed in all pool and spa heating applications

 3 yr

 1 yr

Commercial Pool & Spa Heaters

Over 500 mega joules

 1 yr

 1 yr

All Pool & Spa Accessories

 1 yr

 N/A

HOW TO MAKE A CLAIM UNDER THIS WARRANTY

If you wish to make a claim under this warranty, you need to:

  1. Contact Rheem on 131 031 and provide owners details, address of the water heater, a contact number and date of installation of the pool heater or if that’s unavailable, the date of manufacture and serial number (from the data label on the pool heater)
  2. Rheem will arrange for the product to be tested and assessed on-site.
  3. If Rheem determines that you have a valid warranty claim, Rheem will repair or replace the pool heater  in accordance with this warranty

 You will bear any expenses of making a claim under this warranty

THE AUSTRALIAN CONSUMER LAW

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Rheem's warranty (set out above) is in addition to any rights and remedies that you may have under the Australian Consumer Law.

For full details about Rheem's warranty terms & conditions, please contact 131 031

© Rheem Australia Pty Ltd. All Rights Reserved.
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